newbiggameproshop@yahoo.com
Big Game Pro Shop Inc has the following Return Policy: Item(s) may be returned within 30 days. Item must be returned in the original, unused condition with the original packaging. Return shipping will be refunded only if item was damaged when received or if mistakes were made by Big Game Pro Shop. Before any returns will be accepted buyer must request a return authorization number. Contact us at sales@biggameproshop.com or 1-877-924-4426 for return authorization number.
A 15% re-stocking fee will be applied to all unwanted or incorrectly ordered items.
HOW TO RETURN, If you wish to return merchandise to Big Game Pro Shop then we ask you do the following:
1. Within 30 days call 1-877-924-4426 or email us at (sales@biggameproshop.com) with your request to return or exchange and to receive your Return Authorization Number.
2. If returning or exchanging, the product must be in new unused condition in the original package like you received it. If the package looks damaged when it arrives do not accept it.
After we receive your Return/Refund request, we will contact you and advise you where to return your merchandise to. On defective merchandise, sometimes the manufacturer requests a direct return to them in which case they will ship you a replacement.
Thank you for shopping with Big Game Pro Shop, Inc. We will always strive to make your shopping experience with us a pleasant one. If you have any questions please contact us at 1-877-924-4426 or email us at sales@biggameproshop.com.
**Additionally, refunds for any returned items sold with FREE SHIPPING will be less the shipping cost to and from the customer.
Returns will not be accepted and credits will not be issued without a Return Authorization Number (obtained by calling 877-924-4426).
We do not accept returns on the following items: golf carts, cameras, custom arrows, game ears & mowers. Due to Liability we do not take returns on treestands. Defects must be handled thru the manufacturer.
SPECIAL ORDERS: No refunds on special order items, unless the item was defective or damaged when you received it or the order was an error on our part.
A 15% re-stocking fee will be applied to all unwanted or incorrectly ordered items.
HOW TO RETURN, If you wish to return merchandise to Big Game Pro Shop then we ask you do the following:
1. Within 30 days call 1-877-924-4426 or email us at (sales@biggameproshop.com) with your request to return or exchange and to receive your Return Authorization Number.
2. If returning or exchanging, the product must be in new unused condition in the original package like you received it. If the package looks damaged when it arrives do not accept it.
After we receive your Return/Refund request, we will contact you and advise you where to return your merchandise to. On defective merchandise, sometimes the manufacturer requests a direct return to them in which case they will ship you a replacement.
Thank you for shopping with Big Game Pro Shop, Inc. We will always strive to make your shopping experience with us a pleasant one. If you have any questions please contact us at 1-877-924-4426 or email us at sales@biggameproshop.com.
**Additionally, refunds for any returned items sold with FREE SHIPPING will be less the shipping cost to and from the customer.
Returns will not be accepted and credits will not be issued without a Return Authorization Number (obtained by calling 877-924-4426).
We do not accept returns on the following items: golf carts, cameras, custom arrows, game ears & mowers. Due to Liability we do not take returns on treestands. Defects must be handled thru the manufacturer.
SPECIAL ORDERS: No refunds on special order items, unless the item was defective or damaged when you received it or the order was an error on our part.
